Frequently asked questions

Please contact the event organizer if you are looking for more information about the event of your interest. You can find the event organizer’s contact info on the event page. FYI, EventYab is an independent company providing ticketing services for event organizers and venues. EventYab is not affiliated with any event organizers or others providing services or events for which tickets are purchased. EventYab is solely acting as an intermediary between producer and ticket purchaser for specific events. EventYab assumes no liability incidental to the event for which tickets are sold or purchased.
We really appreciate the time and effort you put into reporting the issue. Our culture is driven by our most valued asset – our customers – who collaborate with us to make EventYab work better. Our technical team is reviewing your report and will be in touch with you soon.
Event organizers usually sell their tickets non-refundable and non-exchangeable. Please contact the event organizer if you want to refund your ticket(s). You can find the event organizer’s contact info on the event page. FYI, EventYab is an independent company providing ticketing services for event organizers and venues. EventYab is not affiliated with any event organizers or others providing services or events for which tickets are purchased. EventYab is solely acting as an intermediary between producer and ticket purchaser for specific events. EventYab assumes no liability incidental to the event for which tickets are sold or purchased.
If you have any difficulty with the payment of your ticket(s), please contact payment@eventyab.com.
The EventYab customer support is investigating your inquiry and we will get back to you soon. We appreciate your patience.
Please visit our services and fees page or contact our sales department at sales@eventyab.com.